Refund & Cancellation Policy

1. All Sales Are Final

All payments made to Secrecy Executive Training Academy are non-refundable. By registering for any course, service, or training, you acknowledge and agree that no refunds will be issued under any circumstances, except where required by law.

2. Deposit Policy
   •    All deposits are non-refundable and non-transferable
   •    Deposits secure your seat in a scheduled class
   •    Failure to attend does not entitle you to a refund or credit

3. Rescheduling Policy (Limited Exception)

At the sole discretion of Secrecy Executive Training Academy:
   •    Students may request one (1) reschedule with at least 72 hours advance notice
   •    Rescheduling is subject to availability
   •    Requests made less than 72 hours before class will be denied
   •    Approved reschedules must be used within 30 days

Failure to attend a rescheduled class results in forfeiture of all payments

4. No-Show Policy
   •    Students who fail to appear for a scheduled class without notice are considered a No-Show
   •    No-Shows will forfeit 100% of payment
   •    No reschedule or credit will be granted

5. Late Arrival Policy
   •    Students arriving more than 15 minutes late may be denied entry
   •    If denied entry, the student will be considered a No-Show
   •    No refund or reschedule will be provided

6. Failure to Complete Course
   •    Students who fail to complete the course for any reason (including removal for safety violations, disruptive behavior, or non-compliance) will not receive a refund
   •    Additional training or remediation, if offered, will require additional fees


7. Background & Permit Denials
   •    Secrecy Executive Training Academy is not responsible for:
   •    Permit denials
   •    Background check failures
   •    Disqualifications by any state or agency
   •    No refunds will be issued if you are later deemed ineligible to obtain a permit or license

8. Weather & Emergency Cancellations (Academy-Initiated Only)

If Secrecy Executive Training Academy cancels a class due to:
   •    Severe weather
   •    Instructor emergency
   •    Facility issues

Students will be offered:
   •    A rescheduled class date, or
   •    A training credit (no cash refund)

9. Chargebacks & Payment Disputes
   •    Any attempt to initiate a chargeback or payment dispute without valid cause will result in:
   •    Immediate denial of future services
   •    Possible legal action to recover funds
   •    Additional administrative fees

10. Transfer Policy
   •    Registrations are non-transferable to another individual
   •    Exceptions may only be granted in writing at management discretion

11. Acknowledgment of Policy

By registering for any course, you confirm that:
   •    You have read and understood this Refund Policy
   •    You agree to all terms and conditions
   •    You accept full financial responsibility for your enrollment